Epson Expression Photo XP-950 Small-in-One® All-in-One Printer

Selected FAQ

Q:
Printing is slow or the printer stops printing when I try to print. What should I do?
A:
If printing becomes slow, try the following:
  • Make sure your system meets the requirements for your operating system. If you are printing a high-resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.


  • If you're using Windows 7, close the Devices and Printer window before you print.


  • Clear space on your hard drive or run a defragmentation utility to free up existing space.


  • Close any programs that you're not using when you print.


  • If your product is connected to a USB hub, connect it directly to your computer instead.


  • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.

If the above steps did not improve your print speed, the EPAUDF01.AUD file can be deleted.

Note: Removal of this temporary file is not an option in Windows 8 or Mac OS.

Follow the instructions below to delete this temporary file.

Windows 7 and Windows Vista

  1. Click on the button and click on My Computer.


  2. Double-click the Local Disk C: and locate the ProgramData folder.


  3. Open the ProgramData folder and double-click the EPSON folder.


  4. Open the PRINTER folder by double-clicking it.


  5. Right-click the EPAUDF01.AUD file and click Delete.


  6. Once deleted, restart your computer.


  7. Try to print again.

If you do not see the ProgramData folder try the following to unhide it:

  1. Click the Organize button on the Menu Bar.


  2. Scroll down and click Folder and search options. A Folder Options window appears.


  3. Click the View tab. Under the Advanced settings section, locate the Show hidden files, folders, and drives option and select the radio button. Click OK.

Windows XP

  1. Click and select My Computer.


  2. Double-click the Local Disk C: icon and open the Documents and Settings folder.


  3. Locate the All Users folder and double-click it.


  4. Double-click the Application Data folder and then the EPSON folder.


  5. Double-click the PRINTER folder. Right-click the EPAUDF01.AUD file and click Delete.


  6. Once deleted, restart your computer.


  7. Try to print again.

If you do not see the Application Data folder try the following to unhide it:

  1. Click the Tools option on the Menu Bar and select Folder Options. A new window appears.


  2. Select the View tab. Under the Advanced settings section locate the Show hidden files, folders, and drives option and select the radio button.


  3. Click OK

    Note: Removal of this temporary file is not an option in Windows 8 or Mac OS X.

Published: November 18, 2013

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