OS X 10.9 Mavericks

Selected FAQ

Q:
My Epson scanner does not work with Image Capture after I updated to Mac OS X 10.9. What should I do?
A:
You'll need to install the drivers for your product again.

  1. Select the menu, then Software Update. Install any updates available for your Epson product.
  2. Select the menu > System Preferences > Printers & Scanners.
  3. Your product should appear in the Printers list. If your product is not listed, click + and select your product. If you're using a wireless connection, select your Epson product as the Use setting, then click the Add button.

  4. Close the Printers & Scanners window.
  5. Try scanning to see if the driver works.
  6. You're done if the steps above solved the problem. If they do not help, contact Epson support at one of the following numbers:

United States
Multifunction or Scanner: 562-276-4382
Single Function Inkjet: 562-276-7525
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)
Canada
Multifunction or Scanner: 905-709-3839
Single Function Inkjet: 905-709-2567
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)
Published: October 24, 2013

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