What should I do if I cancelled the software installation before it was complete, or connected the EPSON Stylus Photo RX500 USB cable before starting the software installation?
Your EPSON software may be incorrectly installed. Uninstall the software. Then follow the steps on your Start Here poster to carefully reinstall your software. You need to connect the EPSON Stylus Photo RX500 at the correct time during installation so that it is detected by the driver.