Epson Perfection 4870 PRO

Support Links
Epson Perfection 4870 PRO Support Drivers & Downloads FAQs for this Product Manuals Contact Support
Quick Links
More on this Product Register Your Product User Replaceable Parts Epson Recycling Program
Weekly Specials from EpsonStore.com
Selected FAQ

Q:
Why can't I start EPSON Scan?
A:
This could be caused by the hardware or software settings. Try one or more of these solutions:
  • Make sure the scanner is turned on.


  • Make sure that EPSON Scan is selected in your application software.


  • Turn off the scanner and the computer. Then check the connection between the scanner and the computer.


  • In the Device Manager menu, make sure your scanner's name appears under Imaging devices hardware type without a question (?) or exclamation (!) mark. If you see the ? or ! or the scanner appears as an Unknown devices hardware type, uninstall EPSON Scan. Then reinstall it following the instructions in your Start Here sheet.

Was this helpful? Yes No Didn't Apply

Viewed FAQs

Return to Main FAQs Page
Sign up for exclusive deals & offers
Thank you for signing up!

Keep an eye out for our great offers and updates.

Oops, it looks like the system is down. Please try again later.

Stay in the loop with Epson email notifications

Sign Up Now