Q: |
I have uninstalled and reinstalled Epson Scan but still see the message "Epson scan cannot be started" when launching the software in Windows 7 or Windows Vista. What should I do? |
A: |
Follow these steps:
- Turn off the printer.
- Uninstall Epson Scan.
- Restart your computer.
- Open Windows Explorer (right-click
, then select Explore or Open Windows Explorer).
- Navigate to C:\Windows.
- Locate the twain_32 folder and rename it to a different name such as twain_32_old.
- Restart your computer.
- Reinstall Epson Scan.
|
Published: April 16, 2010
Viewed FAQs
Return to Main FAQs Page