Epson Stylus Pro 9800

Selected FAQ

Q:
I upgraded my OS X from Panther to Tiger. What should I do to make sure my Epson printer driver works properly?
A:
You will need to reinstall your printer driver, run the OS X Repair Disk Permissions utility, and then add your printer using the Printer Setup Utility. Follow these steps:

  1. Open the Hard Drive.


  2. Select Library > Printers.


  3. Select the folder labeled EPSON and drag it to the trash.


  4. Empty the trash.


  5. Restart the computer.


  6. Reinstall the Epson printer driver:


    • If you’re installing a driver you downloaded, open the file and follow the on-screen instructions.


    • If you’re installing the driver from the Epson CD, insert the CD in your computer and follow the on-screen instructions.


  7. After the driver has been installed, open the Hard Drive.


  8. Select Applications > Utilities and double-click Disk Utility.


  9. In the Disk Utility window, select your Hard Drive.


  10. Click on Repair Disk Permissions.


  11. After the utility is finished, close the program.


  12. Select Applications > Utilities and double-click Printer Setup Utility.


  13. Select your printer and click Delete.


  14. Click the Add icon.


  15. Click on More Printers.


  16. Pull down the menu and select the connection you are using: EPSON USB, EPSON FireWire, or EPSON TCP/IP. Your printer's name should appear on the printer browser screen.


  17. Select your printer from the Product List (click only once).


  18. If the Page Setup pull-down menu is active (not grayed out) select All in the menu.


  19. Click Add.

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