Epson P-4000 Multimedia Storage Viewer®

Selected FAQ

Q:
What should I do if the message Cannot access the USB device. There may be a problem with the USB device or it may not be formatted as FAT32 appears on my Macintosh when I try to copy files to or browse my USB storage device from the photo viewer?
A:
The photo viewer can only read USB devices with a FAT format. To format your USB device in Mac OS X 10.4.x or 10.5.x, follow the steps below.

Note: All data on the USB device will be lost when it is formatted.
  1. Connect your USB device to a USB port on your computer.


  2. Open the Macintosh hard drive and select Applications > Utilities > Disk Utilities.


  3. Select your USB device, then click Erase. A Volume Format drop-down box appears.


  4. Select MS-DOS File System (Macintosh OS X 10.4.x) or MS-DOS FAT (Macintosh OS X 10.5.x.)


If you have Mac OS X 10.2.x or 10.3.x, you will not be able to format your USB storage device from your computer.
Published: January 23, 2009

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