Epson P-4000 Multimedia Storage Viewer®

Selected FAQ

I inserted a memory card containing several RAW image files into my P-4000, but I cannot see any of the RAW file thumbnail images after I select Browse the Memory Card. What happened to the files?
The P-4000 supports RAW image files only from certain SLR cameras. For more detailed information, see Supported Image Formats.

If a RAW image file is not supported, you may see an icon for either an unsupported image or an unsupported data screen (both icons are shown in the red circle below) instead of your thumbnail, or you may see no icon at all (if your Unsupported Files setting is set to Hide).

If you want to see icons for all files (including unsupported ones), follow these steps:

  1. Select Settings on the Home screen and press OK.

  2. Select View Mode and press OK.

  3. Press down on the 4-way ring to move to the Unsupported Files setting.

  4. Select Show and press OK.

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