Epson GT-2500 Plus Document Scanner

Selected FAQ

Q:
I can’t scan over a network. What’s wrong?
A:
Make sure your computer and Epson Scan are set up correctly. See Setting Up Client Computers for Network Scanning and Scanning Over a Network.

If you configure the network interface using a computer running Windows XP SP2, follow the steps below to register the network configuration utility (EpsonNet WinAssist EasySetup) to Windows Firewall as exceptions. Otherwise, you can’t configure the network interface because it won’t be displayed on the network configuration utility screen.

Note: If you register a program as an exception, ports used by the program are open to incoming communications from an external network if your company does not have an external firewall or the wireless network is not secured. If you operate outside a company firewall on an externally accessible network connection, Epson will not be responsible for damages caused by allowing an exception in the Windows Firewall.

  1. Insert the software CD-ROM in the CD-ROM drive.


  2. Note:
    • If the installation screen appears, close it.
    • Do not eject the software CD-ROM before the registration is complete.


  3. Click Start > Control Panel > Security Center > Windows Firewall.


  4. Click the Exceptions tab, then click the Add Program button.


  5. Click the Browse button.


  6. Select the CD-ROM drive from the Look in pull-down menu.


  7. Double-click the ENWINAEZ folder, select WASSIST.EXE, then click Open.


  8. Confirm that WASSIST.EXE is registered in the Programs list, then click OK.


  9. Make sure that WASSIST.EXE is selected in the Programs and Services list, then click OK.


Note: If you use EpsonNet WinAssist to configure the network interface, add it to the Programs and Services list as exceptions after installing it from the software CD-ROM.

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