Q: |
I copied a video file to my image viewer and it won’t play. What should I do? |
A: |
Make sure your video file is a supported file type and meets the specifications listed below. You may need to use a video file converter or analyzer utility to verify the actual file format used to create the file. The viewer supports video files in resolutions ranging from 320 × 240 pixels to 720 × 576 pixels, with file sizes up to 2GB. File extension | Video codec | Audio codec | Max bit rate | | .avi | MPEG-4 (Advanced Simple Profile) | AAC G.711 PCM ADPCM | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | | Motion JPEG | G.711 PCM ADPCM | 30 fps: 720 × 480 25 fps: 720 × 576 60 fps: 320 × 240 | .avi .divx | DivX (Home Theater Profile) | MPEG Audio PCM ADPCM | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak ) 4 Mbps (avg.) | | .mov | MPEG-4 (Advanced Simple Profile) | AAC PCM | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | | Motion JPEG | G.711 PCM ADPCM | 30 fps: 720 × 480 25 fps: 720 × 576 60 fps: 320 × 240 | | .mp4 | MPEG-4 (Advanced Simple Profile) | AAC PCM | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | .mov .mp4 .m4v | H.264/AVC (Baseline Profile Level 1.2) | AAC PCM | 30 fps: 320 × 240 850 kbps (peak) 768 kbps (avg.) | | .wmv | Windows Media Video 9 (MP@LL) | Windows Media Audio 9/9.1 | 30 fps: 352 × 288 850 kbps (peak) 768 kbps (avg.) | .mpg .mpeg | MPEG1 MPEG2 (MP@ML) | PCM MPEG Audio | 30 fps: 720 × 480 25 fps: 720 × 576 10 Mbps (peak) 8 Mbps (avg.) | .vob .mod | MPEG2 (MP@ML) | PCM MPEG Audio | 30 fps: 720 × 480 25 fps: 720 × 576 10 Mbps (peak) 8 Mbps (avg.) | | .asf | MPEG-4 (Advanced Simple Profile) | ADPCM | 30 fps: 720 × 480 25 fps: 720 × 576 8 Mbps (peak) 4 Mbps (avg.) | Note: DVD-Video, DivX menu, and WMV DRM are not supported. |
Published: December 15, 2009
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