Try the following:
- Make sure the Epson Stylus CX is turned on and securely connected to your computer or USB hub.
- If the Epson Stylus CX is connected to a USB hub, make sure it’s connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer).
- Try restarting your computer.
- Make sure you installed all the software correctly. See Install Software for Windows or Macintosh.