Epson Perfection V500 Photo Scanner

Selected FAQ

Why can’t I scan film or slides?
Try one or more of these solutions:

  • Make sure the document mat is removed from the scanner cover. See Removing the Document Mat for instructions.

  • Make sure the scanner cover cable is securely connected to the scanner’s OPTION port. See Removing the Document Mat for instructions.

  • NOTE: Before connecting or disconnecting the scanner cover cable or the Automatic Document Feeder cable, turn off the scanner using its power switch.

  • Make sure the Document Type setting (Home Mode) or Document Type and Film Type settings (Professional Mode) are set correctly for your film/slide type. See Selecting Basic Settings for instructions.

  • Make sure your film or slides are placed on the scanner correctly. See Placing Film in the Holder or Placing Slides in the Holder for instructions.
Published: August 24, 2007

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