Epson Stylus C120 Ink Jet Printer

Selected FAQ

Q:
What should I do if the printout has incorrect or missing colors?
A:
The problem could be due to a software setting, the condition of the printer, or the paper you’re using. Check the following:

  • Make sure the ink setting in your printer software is not set to black ink only.


  • The print head nozzles may need cleaning.


  • The ink cartridges may be old or low on ink, and you may need to replace them.


  • Try turning off PhotoEnhance in the Windows printer software.


  • On a Macintosh, try using Automatic mode.


  • Try changing the Gamma setting in your printer software.


  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.


  • For best results, use genuine Epson ink and paper.


Published: August 2, 2007

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