Epson Stylus Pro 4800 Portrait Edition, FAQ - Technical Support

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Windows Vista Compatibility - Professional Imaging FAQs
(April 08, 2010)

Selected FAQ

I upgraded my OS X from Panther to Tiger. What should I do to make sure my Epson printer driver works properly?

You will need to reinstall your printer driver, run the OS X Repair Disk Permissions utility, and then add your printer using the Printer Setup Utility. Follow these steps:

Open the Hard Drive.

Select Library > Printers.

Select the folder labeled EPSON and drag it to the trash.

Empty the trash.

Restart the computer.

Reinstall the Epson printer driver:

If you’re installing a driver you downloaded, open the file and follow the on-screen instructions.

If you’re installing the driver from the Epson CD, insert the CD in your computer and follow the on-screen instructions.

After the driver has been installed, open the Hard Drive.

Select Applications > Utilities and double-click Disk Utility.

In the Disk Utility window, select your Hard Drive.

Click on Repair Disk Permissions.

After the utility is finished, close the program.

Select Applications > Utilities and double-click Printer Setup Utility.

Select your printer and click Delete.

Click the Add icon.

Click on More Printers.

Pull down the menu and select the connection you are using: EPSON USB, EPSON FireWire, or EPSON TCP/IP. Your printer's name should appear on the printer browser screen.

Select your printer from the Product List (click only once).

If the Page Setup pull-down menu is active (not grayed out) select All in the menu.

Click Add.

Published: April 30, 2007

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