Epson Stylus CX9400Fax All-in-One Printer

Selected FAQ

Q:
I'm having trouble sending and/or receiving faxes. What should I do?
A:
Try the following:

  • Make sure the telephone wall jack works by connecting a phone to it.


  • Make sure the Line port on the CX9400Fax Series is connected to a telephone wall jack.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again. See Select Communication Settings for details.


  • If the Epson Stylus CX9400Fax Series is connected to a DSL phone line, you must have a DSL filter connected to the phone jack. Contact your DSL provider for the necessary filter.


  • If you have problems receiving a fax, make sure paper is loaded, the phone cable is connected correctly, and the phone line works. To automatically receive faxes, make sure the light next to Auto Answer/Space button is turned on. See Receive Faxes for details.


  • Make sure that your recipient’s fax machine is turned on and working.
Published: August 1, 2007

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