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Windows Vista Compatibility - Scanner FAQs
(April 08, 2010)

News & Alerts

Windows Vista Compatibility - Scanner FAQs

Q: My LaserSoft’s Silverfast (SE or AI) driver does not work in Windows Vista. Where can I find updated Windows Vista drivers?

A: From our Third Party Contacts page, select "LaserSoft Imaging Inc." to see if an updated Windows Vista driver is available.

Q: My Captiva’s ISIS driver does not work in Windows Vista. Where can I find updated Windows Vista drivers?

A: Please select "Captiva (EMC²)" from our Third Party Contacts page to see if an updated Windows Vista driver is available.

Q: The software that came bundled with my scanner does not work in Windows Vista. Where can I find updated versions of this software that support Windows Vista?

A: For Windows Vista issues dealing with the software that came with your scanner, please refer to the following table for information on the latest Windows Vista updates.

Software	Action to Take
Adobe Photoshop Elements	If you have Adobe Photoshop Elements 4 or later, it should be compatible with Windows Vista. For problems concerning this and earlier versions, please select "Adobe" from our Third Party Contacts page for more information on Windows Vista compatibility.
PhotoImpression	If you have PhotoImpression 5.1, you need to download the latest patch for Windows Vista. If you have PhotoImpression 4 or earlier, please select "ArcSoft Inc." from our Third Party Contacts page for more information on Windows Vista compatibility.
ABBYY FineReader Sprint	If you have ABBYY FineReader Sprint 6.0 or later, it should be compatible with Windows Vista. For problems concerning this software and earlier versions, please select "ABBYY Software House" from our Third Party Contacts page for more information on Windows Vista compatibility.
Presto! BizCard	If you have Presto! BizCard 5SE or an earlier version, you need to upgrade to version 5.01.07 or later. Please select "NewSoft, Inc." from our Third Party Contacts page for more information about Windows Vista software upgrades.
Epson Smart Panel	Epson Smart Panel versions up to and including 3.2A are not compatible with Windows Vista. Please select "NewSoft, Inc." from our Third Party Contacts page for more information about Windows Vista software upgrades.
PaperPort	The version of PaperPort included with your scanner is not compatible with Windows Vista. Please select "Nuance Communications, Inc." from our Third Party Contacts page for more information about Windows Vista-compatible upgrades for this software.
Adobe Acrobat	The version of Adobe Acrobat included with your scanner is not compatible with Windows Vista. Please select "Adobe" from our Third Party Contacts page for more information about Windows Vista-compatible upgrades for this software.