Epson Expression Premium XP-810 Small-in-One® Printer

Selected FAQ

Q:
How do I uninstall the Epson printer and EPSON Scan software?
A:
Follow the instructions below for your operating system.

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.
  1. Turn off the product.
  2. Disconnect any interface cables.
  3. Do one of the following:
    • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

      Note: If you see a User Account Control window, click Yes or Continue.

      Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
    • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.

      Note: If you see a User Account Control window, click Yes or Continue.

      In the next window, select your product and click OK. Then follow any on-screen instructions.
  4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
    • Windows 8: Select Epson Event Manager and click Uninstall.
    • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
    • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
  5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
    • Windows 8, Windows 7, or Windows Vista: Select EPSON Scan and click Uninstall/Change.
    • Windows XP: Select EPSON Scan and click Change/Remove.
  6. Restart your computer, then see the Start Here sheet to re-install your software.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

Uninstalling Product Software - Mac OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

  1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads).
  2. Follow the instructions on the screen to install the Uninstaller utility.
  3. Quit all applications currently running on your Mac.
  4. Double-click the Uninstaller icon.
  5. Select the checkbox for each software program you want to uninstall.
  6. Click Uninstall.
  7. Follow the on-screen instructions to uninstall the software.
  8. To reinstall your product software, see the Start Here sheet for instructions.

Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the (remove) icon to remove it.

Published: September 12, 2013

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