He’s also the author of The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organization Performance, which interested me because it talks about a new way of creating process improvement using technology. Tristan says it’s a combination of agile and process-oriented thinking. “You don’t just build something that’s solved through a spreadsheet,” Tristan explained. “You look at the big picture and you build enterprise cloud-based platform solutions that solve the end-to-end problem—a solution that’s centralized rather than a bunch of separate systems, or spreadsheets.” As an employee of a large corporation like Epson America, I could see how Tristan’s book has helped to revolutionize the processes and operations of big companies. But, from our discussion, I began to see how his blueprints could also apply to small business improvement. For example: small businesses start out agile, and by using Tristan’s blueprint, they can stay that way. “A big corporation is playing catch up all the time, and it can take weeks, months and sometimes eons to go through the organization and change its processes,” said Tristan. “Whereas, a small business, especially if they apply these concepts and level of discipline out of the gate, can build themselves in a way that they’re nimble, or agile, and they can make changes at any time without any exhaustive effort.” The Process Improvement Handbook brings benefits to small business owners in three ways:
- Venture Capital: “If a startup is looking for investment funds, the best thing they can do is showcase their ability to control their business, and exhibit a high level of discipline right out of the gate,” said Tristan.
- The Buyout: Make sure your business is in order and in place to ensure it’s lucrative in the eyes of the buyer. “Many owners will have to change things just to get a buy to the next level,” Tristan explained. “If it were disciplined and clean out of the gate, you’re ready to roll.”
- Case Studies: Learn what not to do from the big guys, even companies you thought had their processes nailed. “There’s a chapter on case studies that literally take examples of situations where, if companies had been more disciplined or installed a framework, they’d be in much better shape,” Tristan said.
And I saw the connection—it made sense. Most small businesses don’t want to stay small, and Tristan’s book provides a blueprint for companies—of all sizes—to find a path to agility…To find out more about Tristan Boutros, check out his LinkedIn profile, or follow him on Twitter.
Tristan has given me two copies of the book to share. The first two people to send me their name address will receive one in the mail! Interested? Please send your email here: