Cleaning the Print Head
If you find that the printed image is unexpectedly faint or dots are missing from it,
you may be able to solve the problem by cleaning the print head, which ensures that the
nozzles are delivering ink properly.
You can clean the print head by using the printer's control panel buttons.
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Note: |
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 | Print head cleaning uses both color and black ink. To avoid
wasting ink, clean the print head only if print quality declines; for example, if the
printout is blurry or the color is incorrect or missing. |
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| When the  black or  color ink out light is flashing or on, you cannot clean
the print head. Replace the appropriate ink cartridge first. |
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| Do not start clean or check the print head nozzles while printing
is in progress; otherwise your printout may be marred. |
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Make sure that the  power light is on and that
both the black and color ink out lights are off. |
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Note: |
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Hold down the  cleaning button for three seconds. |
The printer starts cleaning the print head and the power light begins flashing. Print head cleaning takes between one and two
minutes to complete.
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Caution: |
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Never turn off the printer while the power light is flashing. Doing so may damage the
printer. |
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When the power light stops flashing, print a
page to confirm that the print head is clean and to reset the cleaning cycle. |
If print quality hasn't improved after repeating this procedure two or three times,
turn the printer off and leave it alone overnight. Then clean the print head again.
If the print quality still hasn't improved, one or both of your ink cartridges may be
old and need to be replaced. To replace an ink cartridge before it is empty, see Replacing an Old Ink Cartridge.
If print quality remains a problem after replacing the ink cartridges, contact your
dealer.
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Note: |
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To maintain print quality, we recommend turning on the printer
for at least one minute every month. |
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