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Control Panel Lights - Error Indicators

You can identify many common printer problems by checking the lights on your printer's control panel. If your printer stops working and the lights are on or flashing, use the following table to diagnose the problem, then follow the recommended corrective measures.

Lights Problem and Solution

Paper Out
No paper is loaded in the printer. Load paper in the sheet feeder, then press the load/eject button. The printer resumes printing and the light goes out.

Paper Jam
Paper has jammed in the printer. Press the load/eject button. The printer ejects the jammed paper and then resumes printing. If the error is not cleared, open the printer cover and remove the jammed paper by pulling it forward, no backward. Then reload paper in the sheet feeder and press the load/eject button. The printer resumes printing.

Ink Low (black ink cartridge)
The black ink cartridge is nearly empty. Obtain a replacement black ink cartridge (S020187).

Ink Out (black ink cartridge)
The black ink cartridge is empty. Replace the black ink cartridge with a new one (S020187). See Replacing an Empty Ink Cartridge for details.

Ink Low (color ink cartridge)
The color ink cartridge is nearly empty. Obtain a replacement color ink cartridge (S020191 for EPSON Stylus COLOR 440/660; S020193 for EPSON Stylus Photo 750).

Ink Out (color ink cartridge)
The color ink cartridge is empty. Replace the color ink cartridge with a new one (S020191 for EPSON Stylus COLOR 440/660; S020193 for EPSON Stylus Photo 750). See Replacing an Empty Ink Cartridge for details.

Carriage Error
The print head carriage is obstructed by jammed paper or other foreign material and cannot return to the home position. Turn off the printer. Open the printer cover and remove any paper from the paper path by pulling the paper forward by hand. Then turn the printer back on.

If the error is not cleared, contact your dealer.

Fatal Error
The yellow tape seal has not been removed from the ink cartridge. Turn off the printer, then turn it on again. If the ink out lights come on and the print head moves left, replace the ink cartridge with a new one. If the fatal error occurs again after turning on the printer, contact your dealer.

Unknown Printer Error
An unknown printer error has occurred. Turn off the printer and contact your dealer.

 

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