| Lights |
Problem and Solution |
| 
|
Paper Out |
| No paper is loaded in the printer. |
Load paper in the sheet feeder, then press the  maintenance button. The printer
resumes printing and the light goes out. |
|
|
Paper Jam |
| Paper has jammed in the printer. |
Press the maintenance button. The printer ejects the jammed paper and
then resumes printing. If the error is not cleared, open the printer cover and remove the
jammed paper by pulling it forward, no backward. Then reload paper in the sheet feeder and
press the maintenance button.
The printer resumes printing. |
| 
|
Ink Low (one or both ink
cartridges) |
| If there are no paper feeding problems, either
the black or color ink cartridge is nearly empty. |
Obtain a replacement black ink cartridge
(T017201/T017311) or color ink cartridge (T018201/T018311). To determine which
cartridge is low, press the  ink
cartridge replacement button, and check the flash pattern of the control panel lights. If
the error light flashes faster
than the  power light, the color
cartridge is low. If they flash at the same rate, the back cartridge is low. |
|
|
Ink Out (one or both ink
cartridges) |
| If there are no paper feeding problems, either
the black or color ink cartridge is empty. |
Replace the black ink cartridge
(T017201/T017311) or color ink cartridge (T018201/T018311). To determine which
cartridge is empty, press the
ink cartridge replacement button, and check the flash pattern of the control panel lights.
If the error light flashes
faster than the power light, the
color cartridge is low. If they flash at the same rate, the back cartridge is low.
See Replacing an Empty Ink Cartridge for details. |
| 
|
Carriage Error |
| The print head carriage is obstructed by jammed
paper or other foreign material and cannot return to the home position. |
Turn off the printer. Open the printer cover
and remove any paper from the paper path by pulling the paper forward by hand. Then turn
the printer back on. If the error is not cleared, contact your dealer. |
| Fatal Error |
| The yellow tape seal has not been removed from
the ink cartridge. |
Turn off the printer, then turn it on again. If
the ink out lights come on and the print head moves left, replace the ink cartridge with a
new one. If the fatal error occurs again after turning on the printer, contact your
dealer. |
| 
|
Unknown Printer Error |
| An unknown printer error has occurred. |
Turn off the printer and contact your dealer. |
