Epson Stylus Pro 3800

News & Alerts

Windows Vista Compatibility - Professional Imaging FAQs

Q: Is my Epson Stylus Pro printer supported in Windows Vista?

A. The drivers on the CD that came with your printer will not work with Windows Vista. However, Vista compatible printer drivers and the Epson Status Monitor 3 utility are available for the following printers:

Epson will not release Window Vista compatible drivers for the following printers:
    Stylus Pro 5000
    Stylus Pro 5500
    Stylus Pro 7000
    Stylus Pro 7500
    Stylus Pro 9000
    Stylus Pro 9500
    Stylus Pro 10000 Archival Ink
    Stylus Pro 10000 Photographic Dye Ink
    Stylus Pro 10600 Archival Ink
    Stylus Pro 10600 Photographic Dye Ink


Q: A “Security Warning” message appears when I install a Windows Vista compatible driver that I downloaded from Epson. Why do I see this message?

A: The message is a warning that the driver does not have a Windows Vista Digital Signature (which means it’s not Windows Vista certified)*, but the Epson driver is compatible with Windows Vista. Click Run to continue the installation. Windows Vista Digitally Signed drivers will be available at a later date. Keep checking our web site for updates.


* Under Microsoft’s Windows family of consumer operating systems, certification is required for those vendors who wish to use the Designed for Windows logo on their products. A certified product may be included on Microsoft’s Hardware Compatibility List, a resource often used by corporate IT departments when making purchasing decisions. Furthermore, Windows ME, 2000, XP and Vista drivers are expected to have a digital certificate, which proves they have passed Windows Certification. The digital certificate earned is an encrypted code that is added to the driver files. The operating system reads this certificate to determine if the driver has passed certification. Without the certificate, the user is notified of potential compatibility issues when installing the device. Windows certification is designed to ensure that the new hardware device complies with operating system requirements.

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Q: Will I encounter printing problems if I install drivers from Epson that are not Windows Vista certified?

A. No. There are no compatibility problems and the drivers are fully functional. To accommodate our customers for the Windows Vista launch, Epson chose to release Windows Vista compatible drivers before they pass Windows Vista certification. Epson is working on certifying other Stylus Pro printer drivers and will release them as listed in the following FAQ.

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Q: When will Epson release Windows Vista 32-bit and 64-bit certified drivers for my Epson Stylus Pro printer?

A: See the following schedule:

Printer
Driver Launch Date
Stylus Pro 3800
Stylus Pro 3800 Professional Edition
Now
Available
Stylus Pro 4800
Stylus Pro 4800 Professional Edition
Stylus Pro 7800
Stylus Pro 7800 Professional Edition
Stylus Pro 9800
Stylus Pro 9800 Professional Edition
Coming
Soon
Stylus Pro 4000
Stylus Pro 4000 Professional Edition
Stylus Pro 7600 UltraChrome Ink
Stylus Pro 9600 UltraChrome Ink
Coming
Soon
Stylus Pro 10600 UltraChrome Ink
Coming
Soon

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Q. When will Windows Vista compatible service utilities be released for my Epson Stylus Pro printer?

A: See the following schedule:

Software
Printer
Date
Printer Service Utility Stylus Pro 7600 Photographic Dye Ink
Stylus Pro 7600 UltraChrome Ink
Stylus Pro 9600 Photographic Dye Ink
Stylus Pro 9600 UltraChrome Ink
Now
Available
Paper Feed Adjuster Stylus Pro 7600 Photographic Dye Ink
Stylus Pro 7600 UltraChrome Ink
Stylus Pro 9600 Photographic Dye Ink
Stylus Pro 9600 UltraChrome Ink
Coming
Soon
Remote Panel Stylus Pro 4000
Stylus Pro 4000 Professional Edition
Stylus Pro 4800
Stylus Pro 4800 Professional Edition
Stylus Pro 9800
Stylus Pro 9800 Professional Edition
Stylus Pro 7800
Stylus Pro 7800 Professional Edition
Coming
Soon
Stylus Pro 3800
Stylus Pro 3800 Portrait Edition
Stylus Pro 3800 Professional Edition
Now
Available

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Q: Is the PostScript RIP that came with my Epson Stylus Pro printer compatible with Windows Vista?

A: The following RIPs are compatible with Windows Vista:

Printer
PostScript RIP
Stylus Pro 7800
Stylus Pro 7800 Professional Edition
ColorBurst ver. 7.60
(will require a HASP* driver)
Stylus Pro 9800
Stylus Pro 9800 Professional Edition
ColorBurst ver. 7.60
(will require a HASP* driver)
Stylus Pro 3800
Stylus Pro 3800 Professional Edition
ColorBurst ver. 7.6Q
Stylus Pro 4000
Stylus Pro 4000 Professional Edition
ColorBurst ver. 7.4G
Stylus Pro 4800
Stylus Pro 4800 Professional Edition
ColorBurst ver. 7.60
* To download this driver, select "Aladdin Knowledge Systems, Ltd." from our Third Party Contacts page. (The file name is HASP HL Device Driver GUI Installation).

Epson does not plan to release Window Vista compatible updates for other RIP products. For information and updates on EFI RIPs, select "EFI (Electronics For Imaging)" from our Third Party Contacts page.

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